Accepted payments include Visa, Mastercard, American Express, Shop Pay, Apple Pay, and PayPal. If there is a payment service we don’t currently use, let us know and we can add it to our list.

We Currently do not do Cash on Delivery.

You will receive an e-mail confirming your order shortly after you’ve placed it. Once the order has shipped, you will receive an additional e-mail with shipment notification and tracking information.

Yes, If your order has not yet shipped and you want to make a change to your order, please contact us right away at support@yatoshiknives.com with your Order ID so that we can better assist you.

We offer a 60-day full money back guarantee (including the shipping) and a limited lifetime warranty.

If you want to cancel your order, simply send us a message with your Order ID and we will be pleased to assist you.

Yatoshi has a lifetime warranty guarantee for our cutlery against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. The Limited Lifetime Warranty is non-transferable.

Despite our policy, we are a small family run company and try to treat our customers like family too. We place your happiness above our profits and bottom line in the hopes of continued loyalty and mutual trust. Please contact our Customer Service providing your order ID# and we will look into the matter.  

We are always here for you to ensure that your Yatoshi experience is exceptional. If you are missing a product from your order, please contact us at support@yatoshiknives.com and we will be happy to assist you.

We offer free 5-7 Day ground shipping on all orders within the Contiguous 48 U.S. States.

We ship items out as soon as possible. Orders placed before noon, will be processed the same business day that your payment is authorized and verified. You will receive an e-mail confirming your order shortly after you’ve placed it. Once the order has shipped, you will receive an additional e-mail with shipment notification and tracking information.

We ship Standard to Hawaii , Alaska . P.O. Boxes, PR and APO Addresses

We Ship to the EU with DHL. The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes the Yatoshi Knives to import the goods on his behalf. Further, the consignee/buyer agrees that Yatoshi Knives may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.

International orders are processed and shipped within 2-3 business days with DHL. You will receive an e-mail confirming your order shortly after you’ve placed it. Once the order has shipped, you will receive an additional e-mail with shipment notification and tracking information.

Please note that you may be subject to tariffs and duties and are responsible for any country-specific tariffs and duties, charged by your government to the purchasing party for importing items. Unfortunately, we are not in control of any country-specific tariffs and duties imposed on your order by your respective government. Taxes and duties will likely be charged on the items you order. If taxes and duties are placed on your package by officials, the fees will be your responsibility. We are legally obligated by Border Agencies to show the original price of any of the item(s).

The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes the Yatoshi Knives to import the goods on his behalf. Further, the consignee/buyer agrees that Yatoshi Knives may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.

It would greatly depend on if the size of the PO Box can accommodate the package. PO box deliveries are shipped standard.

We offer a 60-day full money back guarantee (including the shipping) and a limited lifetime warranty.

Yatoshi Knives has a lifetime warranty guarantee for our cutlery against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage or breakage due to improper use (dropping, cutting hard surfaces, prying, etc.), improper maintenance, accidents, or loss or theft.

If you ever have any issues with any Yatoshi products, simply send us a message with your Order ID along with any images of your concern and we will be pleased to assist you.

International customers are responsible for return shipping. We recommend shipping with insurance and keeping your shipping receipts until your return is processed. We recommend obtaining a receipt for all shipments and keeping it for your records. If you have any questions or concerns about Return Shipping, please contact our Customer Service here.

In the unlikely event that you are not satisfied with your purchase, please send us an email at support@yatoshiknives.com with your Order ID along with any images of your concern and we would be pleased to assist you.

We use premium materials from different locations depending on the product. Our knives are painstakingly assembled by expert blade smiths in a state-of-the-art facility within YangJing, China (a city renowned for knife crafting for nearly 1500 years). Our Damascus Series specifically is crafted using imported Japanese VG-10 super steel. The blades are heat treated, cold-rolled and annealed to reveal the layered pattern. We are thus able to achieve exceptional quality but keep the costs of our knives lower for our customers. We offer unparalleled quality AND support at pure value pricing. If these were produced in Japan the costs would be significantly higher. Our Chinese factory proudly stands head and shoulders above all others in YiangJiang, as our artisans (and lead foreman specifically) are on a personal mission to prove to the world Chinese quality can be world-class. 

We are so confident in the quality of our knives we offer a 60-day full money back guarantee (including the shipping) and a limited lifetime warranty.  

In the unlikely event that you are not satisfied with your purchase, please send us an email at support@yatoshiknives.com with your Order ID along with any images of your concern and we would be pleased to assist you.